The merchant must agree to provide all the necessary personal data requested from them and also consent to providing certain customer data as required.

Matjrah requires additional information to enable the merchant to activate online payment for their store, such as their commercial registration number, a copy of their commercial record, a copy of their personal ID, and the IBAN of the store's bank account.

We collect some data from the merchant, such as the device and browser used to access the platform, the time the merchant logs in, and the merchant’s IP address.

As a rule, this information is only accessible to certain Matjrah platform personnel who have authorization to view it from management – the authorization is usually limited and subject to legal and administrative oversight by Matjrah. This information will not be disclosed to any third party.

The Matjrah platform strives to safeguard the personal data of all users of the Matjrah platform, taking all necessary measures to protect your data.

We employ all means to secure the data of all platform users, ensuring that it remains safe on our platform. We aim to protect merchant data in every possible way.

Matjrah works to secure merchant and store information with high-quality electronic and technical protection systems that are regularly updated.

In the event of a technical breach affecting any merchant or store, Matjrah commits to notifying the merchant or store about the breach promptly.

User data on the platform is used in specific cases and by authorized personnel.

Matjrah takes every measure to ensure the safety of the platform and its users. If any violation is committed by a user, they will be subject to user terms and conditions, and the penalties stated will apply.